Privacy Notice

This privacy notice covers our website, moa-technology.com and the data we collect from you when you use our site, together with the personal data we process when you contact us using our online form, or published contact details.

These are our reasons for collecting it, what we do with it and what your rights are.

Who are we?

We are Moa Technology Ltd. Our registered address is 1 Robert Robinson Avenue, Oxford Science Park, Oxford OX4 4GA United Kingdom (registered in England and Wales, company registration number 10895764, VAT registration number GB283776163).

You can contact us at the above address, or email us at contact@moa-technology.com.

We are registered with the Information Commissioner’s Office (ICO – the UK’s regulator for personal data processing matters), registration number ZA327728.

Purpose of processing

Do we ever share personal data?

We will share your data if we receive a legitimate request from a law enforcement agency.

When you submit your personal data online your data is shared with our partners who
manage our website.

If we are communicating with you via email or social media channels, we will be sharing
your personal data with those email and social media providers.

We also utilise external suppliers to provide a number of business support services. We
always ensure that we have appropriate contracts in place to protect your rights when
personal data are processed on our behalf by these third parties.

How do we keep your data secure?

We take sensible steps to keep your data secure and ensure we can uphold your rights and
meet our obligations under UK GDPR:

• All data sent between your browser and our website are encrypted in transit,
• Access to personal data is role based: only those members of staff with a legitimate
  need will have access,
• Systems are password protected and multi-factor authentication is enabled where
  available,
• We ensure that appropriate contracts are in place with our suppliers who process
  your personal data to protect your rights, to ensure that they take appropriate
  security measures to safeguard your data, and that any international transfers are
  done correctly under UK GDPR,
• Our employees are all subject to an obligation of confidentiality, and receive training
  on data protection matters,
• We utilise appropriate technical and organisational measures to optimise the
  security of your personal data.

Your Rights

You have a number of rights relating to the processing of your data, if you would like to use
them or have any questions then please contact us.

We won’t charge you for doing any of the following, however we may make a charge in the
case of frequent repeat or unfounded requests:

• Awareness: You have the right to be fully informed about why and how we process
  your information. This privacy notice is intended to meet that requirement, but
  please do contact us if you have any questions. If we obtain your personal data from
  a third party (e.g. a social media platform or recruitment platform) then we will tell
  you where we have obtained your information from,
• Access: You have the right to a copy of the data we hold about you,
• Rectification: If you think some of the data we hold is wrong then you have the right
  to ask us to correct it,
• Erasure: You have the right to ask us to delete the data we hold about you. Where
  we are holding the data to fulfil a contract with you or your organisation then we will
  need to retain the data in accordance with the data retention requirements shown
  above,
• Restriction: You have the right to ask us to restrict the processing of personal data
  whilst we check its accuracy, if you think the processing is unlawful, if you believe we
  no longer need to process the data but you need us to store it due to pending legal
  claims, or when you object to our processing based upon our legitimate interests
  and we are assessing the validity of that,
• Object: Where we are processing your personal data based upon our legitimate
  interests you have the right to object to that. If your objection is valid (for instance
  in the case of any direct marketing activity) then we will stop processing your
  personal data for that purpose,
• Data portability: You can request a copy of your data in a digital format which you
  can then supply to another provider when we ae processing your personal data
  under the lawful basis of performing a contract with you or because we have your
  consent,
• Automated decisions and profiling: You have the right, in certain circumstances, not
  to be subject to decisions based on automated processing (including profiling) if it
  has a significant or legal impact on you. This doesn’t apply if the processing is
  necessary to fulfil a contract with you, or if you have given us your consent to do so.
  We do not currently use any technology to make automated decisions about you.

Cookies – How do we use cookies on our website

We utilise cookies on our website. Some are required for our site to work, these are known
as essential cookies, and we also use others for analytics and marketing purposes.

We will ask for your consent to use any cookies which aren’t essential, and we won’t deploy
any non-essential cookies without your consent.

These are cookies we use:

What happens when I follow links to other sites?

If you follow a link from our site to another site then you should read the privacy notice on
the other site prior to providing your data to them.

Where do we process data?

We primarily process data in the UK, and our website is hosted in the UK. We use Microsoft
products within our business and some data may be hosted outside of the UK and EEA. Any
data transferred to the USA as part of our Microsoft environment are protected by Standard
Contractual Clauses issued by the UK ICO governing international transfers of personal data.

Making a complaint

You have the right to complain about data protection matters.

We will:

• Acknowledge the complaint within 30 days beginning the day after the complaint is
  received,
• Make enquires into the subject matter of the complaint,
• Inform you about the progress of the complaint,
• Respond within a reasonable amount of time.

Please contact us at the above address. You also have the right to lodge a complaint with
the Information Commissioner’s Office (ICO) on their helpline 0303 123 1113 or online at
www.ico.org.uk, although they will normally ask you to contact us first.